Support

Check out the Documentation section for a comprehensive overview of how to use Rāpoi.

Visit the Rāpoi Slack Channel for help, software requests or to communicate with others in the Rāpoi community.

Need an account on Rāpoi or access to the Slack channel? Log a request on the Service Desk Portal

or Contact the Rāpoi Admins:

Research Compute Specialist¶

Our research compute specialist is usually ready to assist you in getting started with your work on Rāpoi and effectively handling your research data within the cluster.

The Research Computing Specialist role—previously held by Rohit Duggal in ECS—is currently vacant. While a replacement is being sought, please direct any support queries to the #raapoi-help channel in UWRC Slack. This space is actively used by experienced cluster users who are likely to have the knowledge and expertise to assist you.

We appreciate your understanding and encourage peer collaboration in the meantime.

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Research Computing Specialist - Rāpoi

Position Vacant

Rāpoi Systems Administrators¶

Our admins from Digital Solutions build the cluster nodes and keep an eye on the hardware as well as provisioning new users. The listed folk in the team have other roles and are very kindly helping out on a best effort as time permits basis.

David Alderman

Systems Administrator in Digital Solutions.

Email Me

Nick Bray

Technical Specialist - Storage in Digital Solutions.

Email Me

Rāpoi Moderators¶

Moderators are members of the research community who have kindly volunteered their time to help support Raapoi - they can help build software and limit users who are causing problems on the cluster. They're busy people, but they might find time to build your weird software package - on a best effort and as time permits basis.